Novalda/CRR Canada is committed to professional standards of coaching, which include maintaining ethical standards in the way we interact in the virtual world. When you sign up for information and courses on our website, your name and information is entered into our system. We will never sell your information, deceive, spam or spy on you, and you can ask to have your name removed at any time by contacting us.
• The only personal information that we collect from your visit is what you voluntarily provide to us for specific purposes.
• Our website analytics only use non-identifiable data.
• Our email system is used to provide information about courses you have registered in, along with news and updates.
• We do not share data about your visit with third parties except to report malicious attacks or as required by law.
• We do not allow third parties to track you, with two exceptions – embedded YouTube videos and Google Search.
The only personal information that we collect from your visit is what you voluntarily provide to us for specific purposes, such as to ask questions, provide feedback, or subscribe to our communications.
Novalda Coaching & Consulting Inc./CRR Canada only collects personal information that is necessary for the administration of a lawfully authorized purpose, in accordance with section 38(2) of the Freedom of Information and Protection of Privacy Act (FIPPA). At the time of collection, you will be informed of the specific purpose for which it is being collected.
Novalda Coaching & Consulting Inc./CRR Canada’s web servers automatically record non-identifiable details about website visits and interactions. Web server log files are generated when visitors view our webpages. These web servers log the following data about visitors.
• Internet Protocol (IP) address for analytics and security purposes.
• Device type, brand, and model.
• Operating system.
• Browser type, plugins, and version.
• Pages viewed on our website and time spent on each page.
• URL of the page directing you to our website, and in some instances, the search term(s) used to find us.
• Language of browser.
• Country (determined by IP address).
How We Use Your Data
Our website analytics only use non-identifiable data. We host our own web servers, and carry out all website operations in-house, including logging and analyzing transaction data from website visits.
Novalda Coaching & Consulting Inc./CRR Canada uses server log data to:
• fix errors on our website.
• defend against malicious attacks.
• generate website usage statistics.
• improve service delivery in general.
A cookie is a small text file that a website creates and accesses through your browser when you visit the site. Cookies are used for many purposes, such as to track language preferences, provide customized web page content, and display website navigation history.
Cookies used by Novalda Coaching & Consulting Inc./CRR Canada do not contain personally identifying information, do not give us access to anything on your device. We only use “session” cookies that expire with each visit (unlike “permanent” cookies that can track visitors across multiple visits, websites, and time). Our session cookie contains a randomized number intended to help your browser interact better with dynamic content on our site, and is not for tracking purposes. Should you opt out of our web analytics, a cookie will be set to recognize your preference. Data generated from cookies is not used to identify visitors, and is never shared with third parties.
Third Party Cookies
When visiting our site, your browser may receive longer-term “permanent” cookies from Google, a third party. This may happen because some Novalda Coaching & Consulting Inc./CRR Canada web pages hosts video content. Google may track your online activities across other websites. We have attempted to limit the privacy impacts of third party Google cookies on our site through technical and contractual means.
You do not have to accept any cookies to access or search the Novalda Coaching & Consulting Inc./CRR Canada website. However, there may be minimal loss of functionality if you have disabled or deleted all cookies. Please consult your browser settings (and browser plugins) which allow you to configure whether and how you receive cookies. For additional information and guidance, the following consumer website explains how to delete and control the cookies that are stored on your computer.
Novalda Coaching & Consulting Inc./CRR Canada collects and analyzes website usage data strictly for internal purposes. We do not sell, rent, exchange, or otherwise disclose any information that we collect about our website visitors to third parties, except in the case of a malicious attack or as required by law.
We have limited the amount of information that third-party tools can collect about you on our website. However, data may be collected when you visit pages that contain embedded YouTube videos or use Google Search.
Any personal information that you give us will only be used to respond to your messages, to provide you with a requested service or product, and to deliver news and updates. If you no longer wish to receive e-mail communications from us, you may use the unsubscribe option in the email or contact us to be removed from our system.
Although we attempt to ensure that all information posted on our site is accurate and complete, we do not represent that it is so, or guarantee it, and accept no liability or obligation for accuracy or completeness. If there is any discrepancy between information posted on our website and in an original paper version, the version that is most current should be considered to be the authoritative version.
We take reasonable precautions to protect your personal information in our possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.